Shipping & Returns

LOCAL

We offer free shipping on all South African orders over R1000!

Orders below this amount will be charged a standard rate of R75 per delivery and will be added to your order at checkout. 

Once your one of a kind bikini or swimsuit has been lovingly made we will arrange to have it sent to you via courier to all major cities – either with Fastway or The Courier Guy (takes approx 3-5 working days) and all orders to outlying areas via the SA Post Office (takes approx 7-9 workings days). We will send you an email notification with the waybill/post office tracking number once your order has been dispatched. Please ensure the address you use during checkout is accurate and that there is someone available to sign for the parcel.

INTERNATIONAL

International shipping is charged at a standard rate of R300 per delivery.
 

All international orders are sent via registered mail with the South African Post Office. We will send you an email notification with the tracking number once your order has been dispatched whereafter it should reach you within 7-20 business days depending on your location. Customers are responsible for any customs or import duties charged by the receiving country.

RETURNS

We want you to be 100% happy with your bikini or swimsuit so if for whatever reason you are not entirely satisfied with your order, please let us know by sending us an email on hello@namikosurf.com with your full name, order number, product description and the reason for return and we will get back to you as soon as possible.

Our return policy is 30 days on receipt of your order and we only accept returns on domestic orders. Items should be returned to us in the original condition, with all tags and labels attached, merchandise must not be worn, altered, or washed in any way. Due to the fact that all our items are custom made-to-order, we will only be able to offer you an exchange on size. Customers will be responsible for shipping and handling charges to return the item.

EXCHANGES AND RETURNS ARE NOT ACCEPTED ON SALE ITEMS OR ITEMS PURCHASED WITH PROMOTIONAL SALE CODES.